Methods and Delivery Timeline

Merchandise orders are shipped within ten (10) to fifteen (15) business days, excluding local public holidays or postal/courier disruptions. Larger items ship via common carrier.

Change Shipping Address

Shipping address changes are not supported. The required shipping address must be entered during the checkout process. Allow additional delivery time for rural or remote communities.

Incorrect Shipping Address Information

In the event that a supplied address is not accepted by the supplier, or if the necessary order requirements as defined by the supplier are not provided, the Reward Provider’s Customer Service team will initiate contact to secure the correct information. If a response for the requested information is not provided within three (3) business days, the order will be cancelled.

Please give us only home or Office/work addresses.

Thank you for your understanding.